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At a glance

Current information for
a safe vacation

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Our promise for

a safe vacation

The well-being of our guests and staff is our highest priority. That is why we have taken comprehensive protective measures and adhere to all hygiene measures.

We offer the perfect place for your by FAR most beautiful holiday in our usual warm and familiar atmosphere.

This is what needs
to be considered

In Austria, all G-rules have been lifted. Proof of access is no longer required in hotels, restaurants, ski resorts and retail. The FFP2 mask requirement applies indoors and in public transport.

A 3-G proof is sufficient for entry into Austria. Children up to the age of 12 are exempt from the proof requirement.

Detailed information on entry requirements and measures can be found at www.austria.info

Vaccinated or recovered

EU-compliant vaccination certificates are valid for 180 days after receipt of the second vaccination. A convalescent certificate is also valid for 180 days.

Carefree booking -
our cancellation conditions

We have adjusted our cancellation conditions so that you can plan your holiday without worries.

The following cancellation fees apply for all last-minute bookings (stay until 12.02.2022):

  • Up to 48 hours before arrival: no cancellation fee.
  • For cancellations at a later time, 90 % of the agreed price will be charged. The Austrian hotel and contract conditions apply.

The following cancellation fees apply to all bookings:

  • Up to 14 days before arrival: no cancellation fee
  • Up to 1 week: 70% of the agreed price.
  • From 1 week before arrival and in case of early departure: 90% of the agreed price. The Austrian hotel and contract conditions apply.

However, the following applies: Should travel conditions become more difficult again due to Covid19, e.g. lockdown in your hometown, lockdown in Tyrol/Achenkirch or government quarantine for vaccinated or recovering returnees from Tyrol, you can rebook or cancel free of charge. Your deposit already paid can be credited for a later stay or refunded on request.

In the case of cancellations in connection with the 2-G rule prescribed in Austria or changed entry regulations in Austria, the above cancellation conditions apply (NO free cancellation possible).

 

Travel Cancellation Insurance

If something does come up, we recommend that you take out travel cancellation insurance to cover any cancellation costs. www.europaeische.at

NEW: Despite pandemic status, insurance cover is available from Europäische Reiseversicherung in the event of contracting Covid-19.

You can find more detailed information on the conditions here:

What we do
for safety & hygiene

  • Disinfection dispensers in all public areas in the hotel and restaurant
  • Cleaning and disinfection of all public areas several times a day
  • Room cleaning with virucidal products
  • Regular ventilation of all rooms with fresh mountain air

Restaurant
"Ziho Genussreich" at loisi's

The procedure in our restaurant goes as usual.

loisi's vitality area

  • Sauna & steam bath are open with limited number of persons or distance.
  • Fitness room and equipment are disinfected on an ongoing basis.
  • Massages and cosmetic treatments take place without restrictions. Please book your desired appointment in advance.

We have also created a possibility for you to enjoy the sun and our mountain meadow outdoors.

Finally we can welcome you back to loisi's at Achensee

We adhere to all measures and attach great importance to hygiene in order to be able to guarantee you and our employees every possible safety. Consideration & personal responsibility play a major role, which is why we also ask you to comply with the applicable regulations.

We look forward to welcoming and pampering you soon.

Yours, Loisi and Carina with team